Help Desk Analyst I

Robert Half
Published
September 13, 2020
Location
Pensacola, FL
Category
Job Type

Description

Ref ID: 04640-0011552205

Classification: Help Desk Analyst I

Compensation: $15.84 to $18.34 hourly

Robert Half Technology has an immediate need for a Help Desk Analyst. As a Help Desk Analyst, you will be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the Pensacola, Florida area and is a long-term temporary opportunity.

What you get to do every single day

- Troubleshoot recurring technical issues and suggest solutions to address the root of the problems

- Independently investigate and implement solutions to technical issues

- Help and follow up on technical help tickets submitted via phone, email, and walk-ups

- Offer IT support for operating systems, productivity software, and a variety of other applications used internally

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