Application Support Technician | Supply Chain Informatics

Sanford Health
Published
September 13, 2020
Location
Sioux Falls, SD
Category
Job Type

Description

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

See yourself at Sanford!

Facility: GSS National Campus

Location: Sioux Falls, SD

Shift: Day

Job Schedule: Full time

Weekly Hours: 40.00

Job Summary

Performs routine healthcare information system and application support. Utilizes analytical skills and experiences to investigate or escalate support issues. May assist in the creation and maintenance of training documentation. Incorporates appropriate presentation techniques to support and/or lead training sessions. Researches, analyzes and makes recommendations for application work flow improvements. Creates and analyzes reports created using multiple reporting

mechanisms. Gathers, analyzes, designs, develops, modifies, tests, implements, evaluates, and maintains information technologies to support business needs. Promotes and participates in a team approach. Must be comfortable managing change with excellent problem solving skills. Requires time management and prioritization of tasks on a daily basis.

Proficient verbal and written communication required. Positive attitude and excellent customer service skills are expected. Ability to communicate diplomatically across integrated teams. Training presentation techniques and skills helpful. Must have good interpersonal skills. Proficiency with software such as word processing, spreadsheets, databases, and presentation software required. Knowledge of multimedia tools, creation of training materials, software development, or web-based applications preferred. When applicable, must possess knowledge in state and federal laws, rules and regulations. On-call, after normal business hours and rotating weekends may be required.

Department Details

Normal hours of operation are Monday - Friday 8a-5p, but can be flexible. Occasional extended work hours for projects as needed.

Qualifications

Associate's degree required. Bachelor's degree preferred.

Four years of relevant experience in a large healthcare facility preferred.

No clinical license required, however within the laboratory departments: Medical Technologist (MT), Medical Laboratory Scientist (MLS), or Medical Laboratory Technologist (MLT) preferred.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [Click Here to Email Your Resumé] .

Job Function: Facilities and General Services

Req Number: R-26220

Featured: No

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